This evening I learned a good simple tip about management and project management. Its known as MBWA aka “Manage By Walking Around“. Its another interesting technique I learned in class. Its key points are essentially:
- Initiate contact with the key players on a regular basis by walking around to visit people. It works because its supposed to build trust with the people.
- Spend most of your time wandering around to establish face-to-face interactions
- Maintain familiarity to understand others and to sustain relations
- Reduce tension because not all encounters are prompted by problems
I think I will try this technique at work on a scheduled basis. I setup appointments to myself in MS Outlook (my planning tool) to ensure that I will get to walk by each key area on a scheduled basis. (The reason I keep this list is so that I don’t forget anyone important). If everyday i go from person to person to say go for a coffee or have a lunch with, it will to build trust with these people. My prof emphasized this in order to build the loyalty with the team. I’ll let you know how it goes.
Photo by ibumohd
