Archive for the ‘Change in Organizations’ Category

Leadership CEO Panel at Schulich School of Business Launch Week 2009

Sunday, September 13th, 2009

This past week I had the pleasure of attending Dean Dezso Horvath’s welcome and CEO Panel at Schulich for the 2009 MBA Launch.  The brainpower in the room was electrifying and the overall discusions were very inspiring to say the least.  At first, I was expecting to see some no name riff raff CEOs of some small private companies doing their rant about leadership and management.  Little did I know they would be bringing in the top guns of Corporate Canada.

To understate it, they brought in some top guns:
1.  Collen Johnston (CFO of TD Bank)
2.  Robert Leonidas (President and CEO of Nestle Canada)
3.  Doug McCuaig (Senior Vice President of CGI)

Key Takeaways:
Colleen Johnston (CFO of TD Bank):  summarized 7 key points for success at TD Bank:
1.  Work with Impact:  Be impactful in what you do.  We’re here to make impact.
2.  Build for the Future:  Make sure that your major decisions are aligned with the future vision in mind.
3.  Inspire the will to Win:
4.  Work Effectiviely in Teams:
5.  Work with Transaparancy:�
6.  Excercise Excellent Judgement:
7.  Work with Integrity:

Colleen’s major turning point in her career is summarized by the following:
Create a vision of where you want to go to.  Execute the plan of where you want to go to. 

Robert Lenidas (President of Nestle Canada) identified the following as key skills and capabilities for employees:
1.  Communication Skills (Both Written and Verbal)
2.  Interpersonal Skills
3.  Teamwork Skills
4.  Know when to change the strategy if something is not working out
5.   Be disciplined  / Visible
6.  Analytical Skills are key to success – must have them
7.  Achieve Results – Be able to tell the boss your name, the date of the result, the result etc.
8.  Work with Honesty, Credibility and Humility
9.  Work with Leadership Style that Inspires the will to Win
10.  Positive “I can” attitude is more important than technical skills

Doug McCuaig (SVP of CGI) had the following brilliant points for success:
1.  Analytical Capabilities
2.  Attitdude – having the right attitude
3.  Leadership  – Having the right leadership skills

Doug summarizes Analytical Skills as:
1.  Finance Skills – being able to understand and analyze the numbers
2.  Multi Disciplinary Skills
3.  Communication Skills – having the ability to explain things to an executive team in simple english

Doug summarizes the right attitude as:
1. Show people that you want them to succeed.  Don’t just ask them to succeed

Doug summarizes core leadership skills  / abilities for people interested in consulting as:
1.  You need to be able to motivate / convince people and to make it simple for people / customers
2.  You need to love leading people to succeed
3.  You need to be willing to travel
4.  You need to have clients that love you (and are willing to pay big bucks for you)

The panel summarized some other key points:
1.  Leaders need to know how to inspire people
2.  Leaders need to be committed
3.  If people are interested in how they can help to realize the vision of a leader then they should help to create the future
4.  KUBA - Know, Understand, Believe and Act – people need to execute this in order to add value

Let me tell you, the panel was very impressive.  I really appreciate the dean for coming up with such a stellar group of presenters.

Photo by macleong

Implementing Change in Organizations

Sunday, March 22nd, 2009

There are always different ways of seeing change and how it comes about within organizations.  The question is how should change be optimally viewed and perceived in an organization?  Peter Drucker offers an interesting perspective in his book “The Daily Drucker” by Peter Drucker.  His insight reveals that “A change is something people do; a fad is something people talk about“.  I couldn’t agree with this more. 

Back at work, I always seem to observe that the people/groups that talk about change the most are the ones that do the least to making it happen.  Conversely, the ones that are low key and that seem to keep to themselves the most are the ones that make the most profound impact through constant and incrememntal change. 

Key Points:

- Change is something people do while fads are something people talk about

Actions Items at Work:

- Talk less and Do More